1. Acceptance of Terms

By accessing and using PETAL TOUCH Salon's services, website, or facilities, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services and Appointments

Appointment Booking:

• Appointments can be booked online, by phone, or in person
• We require 24-hour notice for appointment cancellations
• Late arrivals may result in shortened service time
• We reserve the right to refuse service for safety or health reasons

Service Quality:

• We strive to provide the highest quality services
• Results may vary based on individual factors
• We recommend following aftercare instructions provided

3. Payment and Pricing

• All prices are subject to change without notice
• Payment is due at the time of service
• We accept cash, credit cards, and digital payments
• Gift certificates and packages are non-refundable
• Prices do not include gratuity

4. Cancellation and No-Show Policy

• Cancellations must be made at least 24 hours in advance
• Late cancellations may incur a fee
• No-shows will be charged the full service price
• Repeated no-shows may result in booking restrictions

5. Health and Safety

• Clients must disclose any health conditions or allergies
• We reserve the right to refuse service for health reasons
• Clients must follow safety instructions provided by staff
• We maintain strict hygiene and safety protocols

6. Privacy and Confidentiality

We respect your privacy and maintain confidentiality of your personal information. Please refer to our Privacy Policy for detailed information about how we handle your data.

7. Liability and Disclaimers

• PETAL TOUCH Salon is not liable for allergic reactions to products
• We are not responsible for personal items left at the salon
• Clients use our facilities at their own risk
• We are not liable for indirect or consequential damages

8. Website and Online Services

• Our website is provided "as is" without warranties
• We are not responsible for technical issues beyond our control
• Online booking is subject to availability
• We reserve the right to modify website features

9. Gift Cards and Packages

Gift Card Terms:

• Gift cards are valid for one year from purchase date
• Gift cards can be used for services and retail products
• Gift cards are non-refundable and non-transferable
• Lost or stolen gift cards cannot be replaced
• Gift cards cannot be exchanged for cash
• Partial redemption is allowed

Package Terms:

• Service packages must be used within specified timeframes
• Packages are non-refundable once purchased
• Unused portions of packages may be transferred to another person
• Expired packages cannot be refunded or extended

10. Conduct and Behavior

• We expect respectful behavior from all clients
• Harassment or inappropriate conduct will not be tolerated
• We reserve the right to refuse service to anyone
• Clients must follow salon policies and procedures

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

12. Governing Law

These terms are governed by the laws of the state where PETAL TOUCH Salon is located. Any disputes will be resolved in the appropriate courts of that jurisdiction.

13. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: sachinvkale@gmail.com
• Phone: 9850411116
• Address: Dwarkadheesh Residency, Row House Number 26, Kunal Icon Rd, opposite Saudagar Hotel, Pimple Saudagar, Pune, Maharashtra 411027