1. Introduction

PETAL TOUCH Salon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, use our website, or interact with our services.

2. Information We Collect

Personal Information:

• Name, email address, phone number
• Appointment preferences and history
• Payment information (processed securely)
• Health information relevant to treatments
• Feedback and reviews
• Gift card purchase and redemption information
• Gift card recipient details (when applicable)

Automatically Collected Information:

• IP address and browser type
• Pages visited and time spent
• Device information and cookies

3. How We Use Your Information

We use your information to:

• Provide and improve our salon services
• Schedule and manage appointments
• Process payments and transactions
• Send appointment reminders and updates
• Provide customer support
• Send marketing communications (with consent)
• Process gift card purchases and redemptions
• Send gift card delivery confirmations
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist in our operations

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure payment processing
• Regular security assessments
• Limited access to personal information

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences.

8. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: sachinvkale@gmail.com
• Phone: 9850411116
• Address: Dwarkadheesh Residency, Row House Number 26, Kunal Icon Rd, opposite Saudagar Hotel, Pimple Saudagar, Pune, Maharashtra 411027